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Regulated Industries

Alcoholic Beverages

- Bars
- Restaurants
- Grocery Stores
- Pharmacies
- Convenience Stores
- Non-Profit Clubs
- Hotels/Motels
- Trains
- Boats
- Planes
- Beer Distibutors
- Wine Distributors
- Iowa Wineries
- Iowa Breweries
- Liquor Manufacturers
- Brewers
- Vintners
- Distilleries
- Brokers
- Businesses that sell tobacco

Banking, Professional Licensing

- Bank holding companies
- Accountants (CPA and LPA)
- Architects
- Debt management companies including debt settlement companies
- Delayed deposit services (payday lenders)
- Engineers and Land Surveyors
- Industrial loan companies
- Interior Designers
- Landscape Architects
- Money transmitters
- Mortgage bankers, mortgage brokers, and closing agents
- Mortgage loan originators
- Real Estate (Broker, Salesperson, Firm)
- Real Estate Appraiser
- Regulated loan companies
- State chartered banks
- Trust operations

Credit Unions

- State Chartered Credit Unions

Insurance

- Regulates insurance companies and state and county mutual's.
- Licenses insurance producers, broker-dealers, securities agents and investment advisers.
- Approval of policy forms and filings.
- Provides consumer education on insurance and investments.
- Reviews and processes consumer insurance and investment complaints.
- Investigates insurance fraud.
- Regulates cemeteries and cemetery merchandise.
- Regulates pre-arranged funeral services and merchandise.
- Regulates residential services contracts.
- Regulates motor vehicle service contracts.
- Regulates Congregate Care and Continuing Care Retirement Facilities.
- Senior Health Insurance Information Program provides confidential assistance regarding Medicare.
- Consumer Advocate assists consumers in the areas of insurance, securities, and regulated industries.

Iowa Utilities Board

- Resolves consumer complaints regarding utility services

Energy
- Regulates rates and services of investor-owned electric utilities
- Regulates rates and services of investor-owned natural gas utilities
- Regulates services (but not rates) for electricity and natural gas provided by municipal utilities and rural electric cooperatives (RECs)
- Regulates the rates and services of one, large investor-owned water utility
- Certifies electric power generators
- Certifies competitive natural gas providers
- Grants franchises for electric transmission lines
- Supervises the transportation or transmission of a solid, liquid, or gas, except water, through intrastate pipelines
- Reviews utility energy efficiency plans and activities
- Approves 476B & 476C wind and renewable energy eligibility applications
- Reviews and provides opinion to the Department of Revenue on Chapters 476B & 476C tax credit applications
- Grants permits for natural gas transmission pipelines
- Inspects electric and gas operators for compliance with safety standards
- Participates in national and regional transmission planning and related activities
- Promotes excavation damage prevention including participation in Common Ground Iowa

Telecommunications
- Regulates the service quality of independent and competitive local service telecommunications providers
- Oversees the Deaf Relay Program and the Equipment Distribution Program
- Resolves complaints between telecommunications service providers
- Administers National Deaf/Blind Equipment Distribution Program for Iowa